Returns & Exchanges

At BeMicro, we stand behind the quality of our fresh microgreens and pantry staples; if your order arrives damaged or unsatisfactory, please contact us within 48 hours for a full refund or replacement. Due to the perishable nature of our food products, we do not require physical returns for fresh greens but strive to ensure every customer is 100% satisfied.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and its packaging, specifically highlighting any damage or quality concerns immediately upon delivery.

• 2.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos attached within 2 days of receiving your shipment.

• 3.
  Review Process

  Our quality assurance team will review your request within 24 hours to determine the best resolution, whether it be a store credit, refund, or reshipment.

• 4.
  Resolution

  Once approved, refunds are processed back to your original payment method within 3-5 business days, or a fresh replacement will be prioritized for the next delivery cycle.